Frequently Asked Questions

Everything you need to know about your custom-made shirts.

How do I find my perfect fit?

You can use our FitSmart technology by answering a few simple questions, visit one of our stores for a professional measurement, or send us your best-fitting shirt to replicate the dimensions.

How long does it take to deliver my order?

Since every shirt is custom-made to your specific measurements, it typically takes 7 to 10 business days for us to craft and deliver your order.

What is your Alteration Policy?

We offer a 'Perfect Fit Guarantee.' If your shirt doesn't fit exactly how you like, we provide free alterations within 30 days of delivery to ensure you are completely satisfied.

Can I customize the design of my shirt?

Absolutely. You can choose from a variety of collars, cuffs, buttons, and even add a personalized monogram at no extra cost during the design process.

What kind of fabrics do you use?

We source high-quality fabrics including Egyptian cotton, premium linens, and stretch blends from some of the finest mills globally to ensure durability and comfort.

Do you ship internationally?

Yes, we ship our custom-made apparel to most countries worldwide. Shipping costs and delivery timelines will be calculated at checkout based on your location.