Returns & Exchanges
At Bombay Shirt Company, we are committed to providing the perfect fit and offer a seamless return and exchange process for all our custom-tailored and ready-to-wear apparel. If you are not completely satisfied with your purchase, you can initiate a return or request a free alteration within 30 days of delivery.
Return Process
- 1.Initiate Request
Visit the 'My Orders' section on our website and select the items you wish to return or exchange to generate a request ID.
- 2.Quality Check & Packing
Ensure the garments are unworn, unwashed, and have all original tags attached before placing them back in the original packaging.
- 3.Scheduled Pickup
Our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost to you.
- 4.Refund or Alteration
Once the item passes our inspection, we will process your full refund to the original payment method or begin crafting your updated garment.